Frequently Asked Questions (FAQ)

Basics

• How to use Filters
• What countries does AceRoute work in?
• What browsers are supported?
• Do we have to install or buy any software or hardware?
• Is your app reliable and scalable?
• Is my data secure?
See all 7 articles

Billing & Subscription

• What happens after my 60 day trial period expires?
• What if I want to change my edition type?
• Is Gratis edition really free?
• How do I cancel my subscription?
• Is there any commitment or contract?

Data Import & Integration

• CSV Data Import
• How do I import from Google Contact?
• Why Import button is grayed-out or inactive?
• How do I import from Google Calendar?
• How do I publish to Google Calendar?
• Error when publishing to Google Calendar

Data Export, Report, Invoicing

• How do run a report for my business operation?
• How do I export my data?
• How do I create an Invoice?

Logging, Access, Data Issues

• I can't login using my Google Apps for Work credentials
• I can't login using my Gmail credentials
• How do I reset my password or I forgot my username or password?
• My data is missing

Business Process

• How do I quickly promise appointment time to my customer?
• What business process does AceRoute support?
• Is your app suitable for my business needs?
• What is an Order? Is there any difference between Work Order and Job?